Workflow Optimisation with Dynamic Work Design (2days)


Best practices and multilevel organizational charts rule the business world. But in their quest for smart work design, executives typically forget one fact: In real life, things almost never go as planned. This program helps executives understand how continuous improvement strategies, sustained over a long period of time, affect core business metrics and business development strategy and contribute to the success of the organization. This course equips managers with a fundamental understanding of Industry 4.0 concepts through the principles of Dynamic Work Design—as well as their own approach to change management—which can be improved for optimal business benefits.

Workflow Optimisation focuses on the interaction of the people, the work, and the organization. Whether you have 50, 500, or 5,000 employees, Sheila Dodge helps you connect all of them to the flow of work that delivers the organization’s targets. These principles reconnect people to their work to make it more engaging and productive. The result is:

  • Higher Quality
  • Increased Throughput
  • Stronger Employee Engagement
  • On-time deliveries
  • Higher revenue & lower cost
  • Happier customers.

Dynamic Work Design principle’s works in a range of industries and functions – from the front lines of physical or intellectual work to the executive strategy. From research laboratories sequencing the human genome to corporations drilling for natural gas; with Operations, IT, Finance, Engineering, HR, Sales. Wherever work is flowing from one person to another, we deliver higher quality, increased productivity, and more engaged employees with minimal intervention.


Sheila Dodge is the General Manager of Broad Genomics and an institute scientist at the Broad Institute of MIT and Harvard.  As General Manager,  she has a full-time role defining the organizational and scientific visions and is also financially responsible for a 250 person and $130 million dollar business in Genomics and Data Sciences.

She has Black Belt certification in Six Sigma methodology and employs lean manufacturing design techniques across a wide variety of processes. Dodge received her B.A. in biochemistry and molecular biology from Boston University and her Master’s degree in biology from Harvard University. She earned her M.B.A. from MIT Sloan School of Management.

Who Should Attend:

The program is intended for executives, senior managers, and leaders from every sector. Managers at any level of responsibility will benefit from this program, but it’s the senior leadership that should be able to embrace and champions the principles of improvement for the benefit of the entire organization. 

Program Objectives

  • Understand the principles and approaches that drive improvement; and apply them in all areas in the context of a particular company, thus creating a tangible culture of continuous improvement
  • Understand a sustainable approach to Industry 4.0 connecting the way managers see work and their own roles as leaders
  • Implement improvement naturally in their everyday work, not from a prescribed list, but from a deep personal understanding of the principles
  • Recognize successful improvement initiatives already in place and build on them
  • Identify the true value-added aspects of work performed by individual workers and the entire organization
  • Ensure that business targets and improvement activities are tightly linked at every level enabling informational transparency at all levels
  • Develop inquiry and evidence-based problem-solving skills for individuals and for organizations for rapid feedback and problem-solving.
  • Transform managers from controllers to enablers by leveraging the relationship between designing the work well and the engagement of employees that follows
  • Make results (and problems) visible so that they can be addressed constructively
  • Not just remove defects, but learn how to design work correctly from the beginning


21 Jun 2018 - 22 Jun 2018


09:00 - 17:00


EUR 2200 (+3% VAT)


C-Level / Board Member,
Mid-Senior Management,
Multi Day Program


Luxembourg School of Business

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